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HzBoost warranty

HzBoost Warranty Claim

Thank you for choosing GTEK as your gaming display. Our HzBoost Warranty gives you more than standard protection - it future-proofs your monitor for 3 years. If a manufacturing defect occurs and your original model or refresh rate is no longer available, we upgrade you to a current higher-spec model.

All claims are handled directly by our fully owned Los Angeles repair center for faster turnaround and strict quality control.

To keep processing fast and fair for everyone, please complete the form below with clear details and photos. False or exaggerated claims will be denied.

Smart claim form

Submit your HzBoost claim

Complete every required field so our Los Angeles team can validate your serial number, purchase record, defect type, and upgrade eligibility quickly.

Upload a receipt, invoice, or order confirmation. PDF, PNG, JPG, WEBP, or HEIC accepted.

Defect selection

Select all issues that apply. Photo or video evidence is mandatory for every selected item. Issues caused by incorrect settings, cables, physical damage, or normal wear are not covered.

Upload 2-4 clear photos or short videos showing the defect, well-lit and from normal viewing distance.

Our Los Angeles team will review within 48 business hours and contact you with next steps: repair, replacement, or HzBoost upgrade if eligible.